A major part of our work when responding to Potentially Disruptive Events, is validating employees’ reactions to it. We want to help them tap into their natural resiliency and return to pre-incident functioning as quickly as they can. But what about reactions that are outside the “norm” of what you would expect? What do you do then? In this edition of Inside Crisis, Jessica Barton tells us what we should be looking for, and some hints on things we can do.
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